There may be times that your device will not allow you to load the web ui via the config port on the front of the router. First, check that you are accessing the dedicated IP address of 192.168.88.1 as this IP address is only used for the config port and is not the normal gateway IP address of 192.168.10.1. There are a few reasons why the connection is blocked and these are typically policies enabled by your IT department. Most, if not all consumer devices for Windows or Mac will allow the connection without extra drivers needing to be installed. If you are blocked, you can access the device via its WiFi access point.

Here are the steps:

1. On the front screen, tap either the WiFi 2.4G or WiFi 5G icon (looks like a router).
2. Scroll down past the QR code to find the SSID and Password.
3. Connect your device to that WiFi SSID and enter in the Password.
4. Open web browser and enter in the default IP address of 192.168.10.1
   • If you have changed your IP address range, you can use the front screen to find that by tapping LAN. Your IP address gateway is listed at the top.
5. Login to the device with the default Admin/Admin.